Employee Sentiment Analysis System

Designed to provide managers with real-time insights into
employee feelings and attitudes within an organization.

VP HR

CEO

Employee Sentiment Analysis System

Designed to provide managers with real-time insights into employee feelings and attitudes within an organization.

VP HR

CEO

Employee Sentiment Analysis System

Designed to provide managers with real-time insights into
employee feelings and attitudes within an organization.

VP HR

CEO

Workflow

Project Brief

1

User Research

2

Benchmark

3

Persona

4

Wireframes

5

Final Design

6

What Wasn’t Working?

Organizations struggle to collect and understand employee sentiment effectively. Traditional feedback methods, like quarterly or annual surveys, 1:1 meetings and etc, miss real-time issues, leaving managers unaware of problems until it’s too late.

Even with frequent feedback, challenges like tracking trends and usability can lead to incomplete or biased insights.

The Big Idea

A user-friendly platform that streamlines employee feedback with short weekly surveys. It offers long-term data tracking, deep insights, practical recommendations to address issues and is designed to be simple and intuitive for managers.

Listening to the Users

To address these challenges, I conducted surveys that was intended for HR managers, team leaders, senior managers, and CEOs to understand their needs.

Long-Term Data Tracking Challenges

As a result, it's difficult to identify recurring patterns and prevent them in advance.

Long-Term Data Tracking Challenges

As a result, it's difficult to identify recurring patterns and prevent them in advance.

Long-Term Data Tracking Challenges

As a result, it's difficult to identify recurring patterns and prevent them in advance.

Delayed Issue Detection

Conducting surveys once a month, quarter, or year leads to a failure in identifying potential issues in real-time.

Delayed Issue Detection

Conducting surveys once a month, quarter, or year leads to a failure in identifying potential issues in real-time.

Delayed Issue Detection

Conducting surveys once a month, quarter, or year leads to a failure in identifying potential issues in real-time.

Employees don’t Participate in surveys

Mainly due to a lack of trust that feedback will lead to change, and concerns about anonymity.

Employees don’t Participate in surveys

Mainly due to a lack of trust that feedback will lead to change, and concerns about anonymity.

Employees don’t Participate in surveys

Mainly due to a lack of trust that feedback will lead to change, and concerns about anonymity.

What’s Already Out There?

One key takeaway was that while similar tools exist, they are spread across multiple interfaces. This highlighted the need for an integrated platform with refined functionalities. Prioritizing ease of use, practical recommendations, and continuous tracking provides greater value to managers.

Who I Designed For

Meet Daniel Smith, who represents our core audience and their daily challenges, based on user research.

Age

38 years old

Family Status

Married

Location

Tel Aviv District

Occupation

HR Manager

About

Daniel is a morning person, he prioritizes efficiency and making the most of his time. His workday mostly involves computer-based tasks, and he enjoys taking

a break to have lunch with his colleagues.

Wants & Needs
  • Stay consistently updated on his employees' well-being.

  • Actionable insights for challenges.

  • Ongoing and steady monitoring.

Traits
  • Ambitious

  • Productive and task-oriented

  • Optimistic

  • Highly organized

Frustrations
  • Feels disconnected and out of touch

with his employees.

  • Senses a lack of trust from his employees.

  • Struggles to address issues, often due to being unaware of them.

First Design Structure

An early exploration stage where I tested layout, flow, and feature structure. These wireframes helped shape the foundation before moving into visual design.

Surveys - Create a Survey

Surveys - Previous Surveys

Creating a Survey - 4 Steps

Dashboard

Teams Overview

Deliverables

The final high-fidelity screens. Reflecting clear structure, polished visuals, and improved interactions based on insights gained throughout the design process.

Weekly Insight

For a busy manager, efficiency is key. That’s why, upon logging, the ‘weekly insights’ are front and center on the dashboard—providing a clear, concise analysis of surveys results and enabling immediate action.

Teams Dynamic Grhap

To address the challenge of tracking and consolidating data over time, one effective solution is a dynamic graph that visualizes long-term trends, compares departments, and offers valuable insights based on the data.

Recommended Action

A relevant action recommendation based on insights, enabling managers to take immediate steps to support employees and maintain their trust and sense of security.

Reports Category

A complete record of all surveys results and insight, ensuring long-term data tracking and analysis.

Easy and Simple
Creating a Survey

Easy and simple - Creating a survey

1.

Set survey settings

2.

Generating a custom survey.

3.

Edit and view the survey

4.

Publish the survey on your schedule

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